NewJourney mode — work without dashboards

The commercial operating system for pharma.

Field execution, customers, trade, medical, safety and tenders — connected in one governed platform. Built for how pharma works in Egypt, in Arabic and English.

No sign-up · a complete fictional pharma company · web, Android and iOS

PharmaRiwaq executive dashboard

One governed truth, a workspace for every commercial role

General ManagersCommercial DirectorsFirst-line ManagersMedical RepresentativesSales Force EffectivenessBrand ManagersMedical Science LiaisonsPharmacovigilanceTrade & DistributionKey Account ManagersTender TeamsCompliance
General ManagersCommercial DirectorsFirst-line ManagersMedical RepresentativesSales Force EffectivenessBrand ManagersMedical Science LiaisonsPharmacovigilanceTrade & DistributionKey Account ManagersTender TeamsCompliance
Two ways to work

An expert workspace and a guided conversation — over the same truth.

Say what you need. We ask the rest — and tell you why.

Journey mode removes the dashboard entirely. Type a question in English or Egyptian Arabic, or pick an intent. One question per screen, each with its reason, then the exact answer or action.

  • Built for new joiners, occasional users and busy leaders
  • Every question explains why it's asked
  • Ends in a real, audited action
Try Journey mode
Say what you need. We ask the rest — and tell you why.
01
Say what you need

“Why did Oxelto drop in Alexandria?” — or pick an intent for your role.

02
Answer one question at a time

Each screen asks only what's needed and explains the business or regulatory reason.

03
Get the answer — or get it done

A focused result with its evidence, then the action: approve, assign, report, submit.

The platform

Every commercial signal, connected to the next useful action.

Not a doctor-visit CRM with modules bolted on. One data model where a visit, a stock check, a safety report and a tender all inform the same picture.

Market Truth
Know why a number moved — with evidence.

Field coverage, message delivery, pharmacy availability and field intelligence, compared side by side. Observations and inferences are labelled.

Know why a number moved — with evidence.
Safety
Day Zero, protected.

Safety information captured anywhere — even offline — with a receipt time no one can edit.

Day Zero, protected.
Territories
Design territories like a tool, not a spreadsheet.

Move bricks, watch workload rebalance, publish on an effective date.

Design territories like a tool, not a spreadsheet.
Tenders
Tender execution, not a tender list.

Readiness, bid decisions, pricing against a margin floor and award.

Tender execution, not a tender list.
Customers
A doctor's full picture, with consent.

One governed record: locations, activity, samples and channel consent.

A doctor's full picture, with consent.
PharmaRiwaq Field

A field copilot your reps will actually open.

Today's route with a reason for every stop, a pre-call brief, a 60-second voice report in Egyptian Arabic, one-tap safety capture — and it works without signal.

Offline-first
Nothing is retyped when signal returns.
Journey mode
New reps are guided through their first weeks.
Arabic & English
True right-to-left, not a translation layer.
Safety first
Safety reports sync before anything else.
QR code to download the Android app
Scan to install on Android

Or download directly. Android 8.0+, 22 MB. Demo build with fictional data.

iPhone: available through TestFlight for pilot customers.
Field app — Journey mode
Compliance by design

The approved path is the easiest path.

Regulated workflows are built in, not added later — so doing the right thing is also the fastest.

Day-Zero protection

Receipt time of safety information is captured automatically — online or offline — and cannot be edited by anyone, including administrators.

Approved content only

Medical, regulatory and compliance review with versions. Expired material disappears from devices on its own.

Role and data-scope permissions

What you can do depends on your role; which records and fields you see depends on territory and sensitivity. Enforced in the database.

Immutable audit trail

Every material change keeps actor, time, before and after, and the reason — ready for inspection.

Consent before contact

Channel and purpose consent is checked before any message. Withdrawals are appended, never overwritten.

Deployment

Same product. Deployed the way your IT needs it.

Cloud
Available now

Multi-tenant SaaS with strict tenant isolation and continuous updates. Start in days.

  • Row-level security per company
  • Automatic updates
  • Managed backups
Dedicated cloud
Enterprise

An isolated database and deployment for your company, in your region, with your SSO.

  • Your region & data residency
  • Single sign-on
  • Your backup policy
On-premise
On request

Docker images and a self-hosted database on your own servers, including air-gapped networks.

  • Runs entirely on your servers
  • Air-gapped option
  • Upgrade & support packages
Plans

Start small. Grow into the whole Riwaq.

Priced per active user and module. Every plan shares one data model, so adding modules never means migrating.

Starter

The field excellence core.

  • Field app & CRM
  • Planning, visits, samples
  • Safety intake
  • Manager exceptions & coaching
Create workspace
Growth
Most chosen

The connected commercial system.

  • Everything in Starter
  • Trade, medical, content governance
  • SFE, territories, incentives
  • Journey mode for every role
Create workspace
Enterprise

Intelligence and institutions.

  • Key accounts, tenders, events
  • Market Truth & Ask Riwaq
  • Single sign-on
  • Dedicated cloud option
Talk to us
On-premise

Your servers, your rules.

  • Full platform on your servers
  • Air-gapped option
  • Upgrade & support packages
  • Your data never leaves
Request package

From many signals to one market truth.

Explore a complete pharma company as any role, in Dashboard or Journey mode. It takes two minutes.